Featured Case Study

How American Girl® Used Text Analytics to Better Understand the Voice of Customer
 
Read how American Girl identified weekly trends in opinion and sentiment in customer emails, and greatly improved their ability to analyze, actively listen to and respond to the needs of their customer.

Case Studies

Financial Services

 

 

Insurance

 

Telecommunications

 

Retail

 

Asset Management

 

Other

 

Risk Analytics

 

 

Marketing Analytics

 

Customer Analytics

 

Sales Analytics

 

Text Analytics